Terms of Service

These Terms of Service ('Terms') govern your purchase and use of VOR trading software ('the Software'). By completing a purchase or using the Software, you confirm that you have read, understood and agreed to these Terms.

VOR is operated by an individual based in Cornwall, United Kingdom ('we', 'us', 'VOR'). Contact: hello@vor.io

Upon purchase, you are granted a personal, non-transferable, non-exclusive licence to use the Software:

• —Standard plan: a perpetual licence for one individual user on one machine.
• —Pro plan: a licence active for the duration of your subscription, for one individual user.
• —You may not resell, redistribute, sublicence, reverse-engineer, decompile or share the Software with third parties.
• —You may not use the Software to build a competing product or service.

You agree to use VOR only for lawful purposes and in accordance with these Terms. You must not:

• —Use the Software in any jurisdiction where algorithmic trading is prohibited.
• —Attempt to circumvent any licence controls or access restrictions.
• —Use the Software to manipulate markets or engage in illegal trading activity.
• —Share your account credentials or licence key with others.

VOR is software — it is not a financial adviser, investment adviser, or regulated financial service. Nothing in the Software, on this website, or in any communications from VOR constitutes financial advice, investment advice, or a recommendation to trade any instrument.

All trading decisions made using VOR are made by you. You are solely responsible for any trades executed, whether in simulation or live mode.

Past performance of the Software in simulation or live trading is not indicative of future results. Trading involves significant risk of loss. See our Risk Disclaimer for full details.

You are responsible for:

• —Ensuring you have the legal right to use algorithmic trading software in your jurisdiction.
• —All trades executed through your exchange account using VOR.
• —Keeping your API keys, .env file and account credentials secure.
• —Running the Software in simulation mode and understanding its behaviour before enabling live trading.
• —Any losses incurred through live trading.
• —Compliance with your exchange's terms of service.

All prices are in GBP and include any applicable VAT.

• —Standard (one-time): payment is processed immediately upon purchase. Due to the digital nature of the product, refunds are not available once the software has been downloaded or the licence key issued.
• —Pro (subscription): billed monthly. You may cancel at any time — your access continues until the end of the current billing period. No partial refunds for unused months.
• —If the Software is materially defective and we are unable to resolve the issue within 14 days of reporting, you may request a refund at our discretion.

For refund requests, contact hello@vor.io within 7 days of purchase.

Standard plan: includes the Software and AI model at the time of purchase. Future updates are not guaranteed but may be provided at our discretion.

Pro plan: includes monthly AI model updates and access to new features as they are released. We do not guarantee any specific update schedule or feature roadmap.

We may perform maintenance, updates or modifications to the Software at any time. We will endeavour to minimise disruption but cannot guarantee uninterrupted availability of any online services.

To the maximum extent permitted by law, VOR and its operator shall not be liable for:

• —Any trading losses, whether direct or indirect, incurred through use of the Software.
• —Loss of profits, revenue, data or business opportunity.
• —Any losses arising from technical failures, connectivity issues, exchange outages or API changes.
• —Any losses resulting from incorrect configuration of the Software by the user.

Our total liability to you in any circumstances shall not exceed the amount you paid for the Software in the preceding 12 months.

We may terminate or suspend your licence immediately and without notice if you breach these Terms. Upon termination, you must cease using the Software and delete all copies.

You may terminate your Pro subscription at any time via your account settings. Termination does not entitle you to a refund of any amounts already paid.

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.

We may update these Terms from time to time. Material changes will be communicated to Pro subscribers by email with at least 14 days notice. Continued use of the Software after changes take effect constitutes acceptance of the updated Terms.